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Due to the global pandemic, your order may face delays upwards of 2 weeks as supply chains are understaffed and overworked.

Wherehouse Decor Direct is responsible for shipping your order for you unless you opt to pick your order up once you agree to the quoted door price to deliver. Our products require care when loading for delivery and require care when unloading.

The term non-local shipping refers to any shipping address outside the United States of America.

  • Our non-local shipping method is Freight Shipping or Ground Shipping which is done through various third-party shipping and courier companies.
  • Delivery is limited to weekdays during working hours; Monday to Friday.
  • We will take 3-4 business days to process your order and schedule shipping after arrival to our location ( unless or is on hand at the time of purchase).
  • Delivery times may vary depending on your location in USA. Please expect 3 to 10 business days for your order to arrive.
  • Delivery cannot be made to PO boxes, government buildings, or military bases.
  • Residential surcharges may be charged to the client. Residential surcharges and forklift surcharges are automatically applied when the destination shipping address is a residential address.
  • Unloading is the responsibility of the customer, please plan accordingly. If we ship your products on a pallet/skid we will inform you ahead of time so you plan accordingly. Otherwise, goods will be shipped loose.
  • Damages or extra charges incurred during delivery are not the responsibility of Wherehouse Decor Direct.

For expedited delivery, please contact us at before placing your order so we can obtain an expedited shipping quote for you as shipping will not be free.

Easy Refund Policy

If you are not satisfied with your products, we can refund you. Contact us at

Secure Payments

Your payment information is encrypted and safe by industry standards.

Personalized Support

Our goal is to help you put on the perfect event and or purchase. Looking for support? Shoot our team an email at